From IT-solutions to other services
UX Audit
Good for: Live products losing users
User Research
Good for: Teams guessing at what users want
Wireframes & Prototype
Good for: New products, before anything is built
UI Design
Good for: Products that work but look dated
Design System
Good for: Teams shipping across many screens
Good UX/UI isn't decoration, and the two halves do different jobs. UX decides whether someone can finish what they came to do; UI decides whether they trust you enough to start.
Get either wrong and the cost lands in the same place — every unclear label, extra step, or form that loses someone's input is a customer you paid to attract and then lost at the last metre. The work is unglamorous and it compounds: the same clarity that gets someone through checkout is what stops them mailing your support inbox a week later.
That last metre is what Excalevo gets hired for — finding the steps where people quietly drop out, and designing them again until they don't.
With good UX/UI
With poor UX/UI
Share of visitors still with you at each step of the same flow — UI carries the first impression, UX carries everything after it. Figures are illustrative, not measured.